Refund policy

No Refund Policy

Thank you for shopping with us at Giangel Boutique!

Please note the following policy regarding returns and exchanges:

• No Refunds: All sales are final. We do not offer refunds for any purchases, so please be sure to review your items before completing your order.

• Exchanges: We are happy to offer exchanges on unused, unworn, and unwashed items with original tags still attached. If the size you selected does not fit, you can exchange it for a different size (subject to availability, customer is responsible for shipping costs).

• Exchange Period: Exchanges must be requested within [7] days of receiving your order.

• Condition of Items: All items must be in new, unused condition with the original tags still attached. Items that have been worn, washed, or altered in any way will not be eligible for exchange.

• Shipping Costs: Customers are responsible for return shipping costs associated with exchanges. We recommend using a trackable shipping service to ensure your exchange is received.

If you have any questions or concerns, please feel free to contact our customer service team at hope@giangel.com